PRIVACY POLICY
DEETAGE – PERFORMANCE APPAREL & NUTRITION
At Deetage, accessible from www.deetage.lk, we are fully committed to protecting the privacy of our community. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our platform.
1. INFORMATION WE COLLECT
When you visit or make a purchase from Deetage, we collect only the data necessary to process your request:
- Personal Identity Data: Name, shipping address, billing address, email address, and contact number.
- Payment Credentials: We use secure, encrypted third-party payment gateways. Your credit card or financial details are processed directly by these providers and are never stored on Deetage servers.
- Device & Log Data: Information automatically sent by your browser (such as IP address, browser type, cookies, and browsing activity) to improve your experience.
2. HOW WE USE YOUR INFORMATION
We use your data strictly for operational and service purposes, including:
- Processing and delivering your orders across all product categories (Men's Apparel, Women's Apparel, Nutrition, Accessories).
- Communicating order updates, tracking details, and account-related notifications.
- Sending promotional offers, product launches, and dietary updates only if you have opted in.
- Preventing fraud and ensuring secure transactions.
3. DATA SECURITY & THIRD-PARTY SERVICES
We implement industry-standard security measures, including SSL encryption, to protect your data. We may share necessary information with trusted third parties, including:
- Courier Partners: To deliver your orders.
- Payment Processors: To securely process transactions.
4. YOUR RIGHTS
You have full control over your personal data. You may:
- Request access to your stored data.
- Request corrections to your data.
- Request the deletion of your data.
To exercise these rights, please contact us via the details below.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
- Enhance user experience.
- Store shopping cart information.
- Analyze website performance.
You may disable cookies via your browser settings, though some features may not function properly.
6. DATA RETENTION
We retain your data only as long as necessary for:
- Order fulfillment.
- Legal, accounting, and regulatory obligations.
7. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and stored on servers located outside Sri Lanka. By using our website, you consent to such transfers.
8. THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. LEGAL DISCLOSURE
We may disclose your personal data if required by law or in response to valid requests from authorities in Sri Lanka.
10. MARKETING PREFERENCES
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
11. DATA BREACH PROCEDURES
In the event of a data breach, we will:
- Notify affected users.
- Inform relevant authorities.
- Take immediate action to mitigate risks.
12. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.