TERMS & CONDITIONS

These Terms & Conditions (“Terms”) govern your access to and use of www.deetage.lk (“Website”), including all purchases made through the Website. By accessing, browsing, or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this Website.

1. GENERAL TERMS

• Deetage reserves the right to refuse service, cancel orders, or restrict access to the Website at its sole discretion, including but not limited to cases involving suspected fraud, abuse, or a violation of these Terms.
• We may update, modify, or discontinue any part of the Website, services, or products at any time without prior notice or liability.
• All content on this Website—including product designs, branding, images, graphics, descriptions, formulations, and digital assets—is the intellectual property of Deetage and is protected under applicable intellectual property laws.
• You may not reproduce, copy, resell, redistribute, or commercially exploit any content or product design without prior written consent from Deetage.

2. PRODUCT INFORMATION & ACCURACY

• We make reasonable efforts to ensure that product descriptions, images, colours, sizing, and nutritional information are accurate and up to date.
• However, we do not guarantee that product representations on your device will be completely accurate due to differences in display settings and technical limitations.
• Deetage reserves the right to modify product specifications, packaging, or formulations without prior notice, provided such changes do not materially reduce product quality.

3. PRICING & AVAILABILITY

• All prices are listed in LKR (Sri Lankan Rupees) unless otherwise stated and are subject to change at any time without notice.
• We reserve the right to modify or discontinue any product at any time without liability.
• In the event of a pricing error, we reserve the right to cancel or adjust any affected orders, even after confirmation.
• Product availability is not guaranteed and may vary based on stock levels.

4. ORDERS & PAYMENT

• By placing an order, you confirm that all information provided is accurate and that you are legally capable of entering into a binding contract.
• We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
  • Suspected fraudulent activity
  • Bulk or resale purchases
  • Inventory limitations
  • Payment authorization failure
• Payments are processed through secure third-party payment gateways. Deetage does not store or process full payment card details on its systems.
• Risk of loss and ownership of products pass to the customer upon successful delivery.

5. SHIPPING & DELIVERY

• Delivery times are estimates only and are not guaranteed.
• We are not responsible for delays caused by courier services, customs clearance, weather conditions, or other external factors beyond our control.
• Any incorrect shipping information provided by the customer may result in delivery delays or additional charges.

6. RETURNS & REFUNDS

• Returns or exchanges are subject to our Return Policy, where applicable.
• Products may only be returned if they are defective, damaged upon arrival, or incorrectly delivered, subject to inspection and approval.
• Refunds, where applicable, will be processed via the original payment method or an agreed alternative method.

7. NUTRITION & HEALTH DISCLAIMER

• All nutrition-related content—including product descriptions, ingredient details, and usage recommendations—is provided for informational purposes only and does not constitute medical advice.
• Customers are advised to consult a qualified healthcare professional before using any nutritional or dietary supplement products.
• Deetage shall not be liable for any adverse reactions, allergies, misuse, or health consequences arising from product consumption where ingredients are clearly disclosed.

8. LIMITATION OF LIABILITY

• To the maximum extent permitted by law, Deetage shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the Website or products.
• The Website and all services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
• We do not guarantee uninterrupted, secure, or error-free operation of the Website.
• Our total liability for any claim arising from a purchase shall not exceed the total amount paid for the product in question.

9. INTELLECTUAL PROPERTY RIGHTS

• All intellectual property rights in the Website and its content remain the exclusive property of Deetage.
• Unauthorized use of trademarks, branding, designs, or content may result in legal action.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Deetage, its directors, employees, and partners from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the Website.
• Your violation of these Terms.
• A breach of applicable laws or third-party rights.

11. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

12. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

13. CONTACT INFORMATION